Terms of service

Welcome to New Koshur by Rehan Ahmed Shawl (“we,” “us,” “our”). By using our website (Welcome to New Koshur by Rehan Ahmed Shawl (“we,” “us,” “our”). By using our website (Welcome to New Koshur by Rehan Ahmed Shawl (“we,” “us,” “our”). By using our website (https://newkoshur.com/) and/or purchasing our products, you agree to be bound by the following Terms slight variations may occur due to artisanal nature. 3. Order Processing we strive for a prompt and smooth experience. 5. Returns & Exchanges Returns or exchanges are accepted for defective or incorrect items only. Contact us at newkoshur@gmail.com with order details to initiate the process. Return shipping instructions and addresses will be provided. We will assist with processing eligible returns/replacements—no return instructions are automated, so email us to begin the process. 6. Ownership & Intellectual Property All designs, images, and content on the site are the property of New Koshur. Reproduction, distribution, or resale of our content without written permission is prohibited. 7. User Responsibility Users agree not to misuse the site, post harmful content, or tamper with platform functionality. Misuse may lead to order cancellation, access denial, or legal action. 8. Limitation of Liability All products are handcrafted and unique. We do not guarantee identical outcome or fit for every piece. To the fullest extent permitted by law, New Koshur is not liable for indirect or incidental damages such as dissatisfaction due to expected fit or appearance variance. 9. Privacy & Data Usage We collect and use your personal data in accordance with our Privacy Policy. Your data is used for order processing, communication, and improving the shopping experience. 10. Modifications to Terms We reserve the right to update these Terms at any time. The revised version will be posted on our site with an updated date. Continued use of the site after changes implies acceptance of the updated Terms. 11. Governing Law & Dispute Resolution These Terms are governed by the laws of India. Any disputes will fall under the jurisdiction of courts in Srinagar, Jammu & Kashmir. 12. Contact Us For questions or assistance, reach out to us: Email: newkoshur@gmail.com) and/or purchasing our products, you agree to be bound by the following Terms slight variations may occur due to artisanal nature. 3. Order Processing we strive for a prompt and smooth experience. 5. Returns & Exchanges Returns or exchanges are accepted for defective or incorrect items only. Contact us at newkoshur@gmail.com with order details to initiate the process. Return shipping instructions and addresses will be provided. We will assist with processing eligible returns/replacements—no return instructions are automated, so email us to begin the process. 6. Ownership & Intellectual Property All designs, images, and content on the site are the property of New Koshur. Reproduction, distribution, or resale of our content without written permission is prohibited. 7. User Responsibility Users agree not to misuse the site, post harmful content, or tamper with platform functionality. Misuse may lead to order cancellation, access denial, or legal action. 8. Limitation of Liability All products are handcrafted and unique. We do not guarantee identical outcome or fit for every piece. To the fullest extent permitted by law, New Koshur is not liable for indirect or incidental damages such as dissatisfaction due to expected fit or appearance variance. 9. Privacy & Data Usage We collect and use your personal data in accordance with our Privacy Policy. Your data is used for order processing, communication, and improving the shopping experience. 10. Modifications to Terms We reserve the right to update these Terms at any time. The revised version will be posted on our site with an updated date. Continued use of the site after changes implies acceptance of the updated Terms. 11. Governing Law & Dispute Resolution These Terms are governed by the laws of India. Any disputes will fall under the jurisdiction of courts in Srinagar, Jammu & Kashmir. 12. Contact Us For questions or assistance, reach out to us: Email: newkoshur@gmail.com) and/or purchasing our products, you agree to be bound by the following Terms slight variations may occur due to artisanal nature. 3. Order Processing we strive for a prompt and smooth experience. 5. Returns & Exchanges Returns or exchanges are accepted for defective or incorrect items only. Contact us at newkoshur@gmail.com with order details to initiate the process. Return shipping instructions and addresses will be provided. We will assist with processing eligible returns/replacements—no return instructions are automated, so email us to begin the process. 6. Ownership & Intellectual Property All designs, images, and content on the site are the property of New Koshur. Reproduction, distribution, or resale of our content without written permission is prohibited. 7. User Responsibility Users agree not to misuse the site, post harmful content, or tamper with platform functionality. Misuse may lead to order cancellation, access denial, or legal action. 8. Limitation of Liability All products are handcrafted and unique. We do not guarantee identical outcome or fit for every piece. To the fullest extent permitted by law, New Koshur is not liable for indirect or incidental damages such as dissatisfaction due to expected fit or appearance variance. 9. Privacy & Data Usage We collect and use your personal data in accordance with our Privacy Policy. Your data is used for order processing, communication, and improving the shopping experience. 10. Modifications to Terms We reserve the right to update these Terms at any time. The revised version will be posted on our site with an updated date. Continued use of the site after changes implies acceptance of the updated Terms. 11. Governing Law & Dispute Resolution These Terms are governed by the laws of India. Any disputes will fall under the jurisdiction of courts in Srinagar, Jammu & Kashmir. 12. Contact Us For questions or assistance, reach out to us: Email: newkoshur@gmail.com